Your payment is 100% secure with Worldwide Lettings Limited

 

Established in 2004, Worldwide Lettings Limited is a UK registered company (No: 5224838) and is the legal entity for the Cyprus Lettings group of websites. Worldwide Lettings Limited first started operating as a small family run business, and we are proud to still offer the same level of personal service that sees many of our customers return year after year. We pride ourselves on offering you handpicked, quality accommodation, at great prices.

Worldwide Lettings Limited have a dedicated and specialised team in the UK and we also have appointed contacts in Cyprus. Your travel documents will have local contact numbers should you need assistance. Worldwide Lettings Limited are committed to delivering the highest level of personal service and our websites have been carefully designed to provide you with all the information you need to book your holiday accommodation online. You can relax in the knowledge that accommodation booked with Worldwide Lettings Limited is fully protected.

All our card processing is made via Barclaycard and Worldwide Lettings are fully compliant will all data security standards. Click here to view our Merchant PCI certificate.

When you book holiday accommodation with Worldwide Lettings Limited who are the recommended booking agents for the Cyprus Lettings Group of websites you can rest assured that your credit card payment will be 100% safe. Unlike travel agents and airlines, booking agents and online property marketplaces are not required to be ABTA and ATOL bonded. To compensate for this Worldwide Lettings Limited, and not the property owner, deals with all customer payment transactions. Once a payment is received it is deposited into a Barclays Bank client account. Unlike many of our competitors, the property owner is then paid in advance for your holiday rental. This eliminates any risk of the property not been paid for when you arrive in Cyprus. Worldwide Lettings operates a Barclaycard Merchant account that handles all card transactions. This assurance is something you may not get by booking directly with other companies.

Cyprus Lettings will guarantee the full rental value of any booking made through our booking system with an unlimited rental value subject to the terms and conditions set out below.


LIMITATIONS

1. This guarantee is only in respect of the amount paid through the online booking form for the rental of the property and does not cover the cost of airfares, travel costs and other incidental costs. We recommend separate travel insurance be taken out to cover other travel costs.

2. The guarantee is only to cover the circumstances of fraud in a case where the payments have been made to the owner who subsequently does not make the property available for rent.

3. The guarantee does not cover disputes over the standard of accommodation or any other disputes that arise other than the fraudulent offer to rent a property as above.

YOUR RESPONSIBILITIES

1. You must have completed our online booking form
2. You must notify Cyprus Lettings within 24 hours of any cause of a possible claim arising and provide details of any action you have taken.

3. You must document the actions you have taken

OUR RESPONSIBILITIES

Upon receiving your claim Cyprus Lettings will immediately provide you with upgraded alternative accommodation or reimburse you the full amount of any booking paid within 7 days.